TARGET AUDIENCE
Water sector professionals whose education and professional background are largely technical but hold a role that requires strong communication skills.
Program Schedule
- Session 1: August 7, 2024; 12:00 – 1:30 p.m. EST
- Session 2: August 28, 2024; 12:00 – 1:30 p.m. EST
- Session 3: September 17, 2024; 12:00 – 1:30 p.m. EST
PRICING INFORMATION
$1,395 for NACWA members
$1,595 for non-NACWA members
ENROLLMENT DEADLINE
The enrollment deadline is July 24. Click here to register.
Program Overview
The Mastering Communication ConnectEd series is designed to bring together water professionals who work in a largely technical role but are looking to improve their communication skills. Together, we’ll explore communication styles and tendencies, strategies for connecting with an audience and best practices for delivering impactful presentations.
Session Descriptions
Session 1: Interpersonal Communication
We tend to communicate from a place that is comfortable and connected to our natural wiring. However, the workplace requires us to stretch outside our comfort zone and meet people where they are. In this session, learn about your own communication tendencies, how they are perceived by others and strategies for communicating more effectively with styles that vary from your own.
Participant Take-aways:
- Gain awareness of your communication style and how it may be perceived by others.
- Learn strategies for communicating with those who have styles different from your own.
- Discover the value of empathy mapping.
Session 2: Intentional Communication
We often spend a lot of time thinking about what we want to say but not much time thinking about how we’re going to say it. In this session, learn the key to connecting with your audience through structured messaging and how communication can be an intentional process.
Participant Take-aways:
- Discover the benefits of intentional communication in managing relationships.
- Learn ways to structure your communication before delivering a message.
- Reveal the art of language and why semantics really do matter.
Session 3: Building Powerful Presentations
People will quickly decide if your presentation is worth listening to. And you don’t want to lose them with technical jargon, complicated charts, or text-heavy slides. In this session, participants will gain public speaking skills for the workplace and leave ready to ace the next presentation. This course will review the 3 Ps for powerful presentations: people, packaging, and presence.
Participant Take-aways:
- People – things to consider about your audience before you begin crafting your slides.
- Packaging – select a framework and learn the basics of preparing polished slides.
- Presence – strategies for carrying yourself with confidence when delivering a message.